Keep Your Customers

Roadmap to Retention

Launch: July 8th - August 12th

Keep your customers where they belong - with YOU

In this online cohort you'll gain the knowledge you need to activate retention today and earn customer loyalty for the long-term.

We'll help you build a customer retention process to ensure you keep the customers you’ve earned.

You'll gain new strategies to manage your team remotely with clear directives for customer engagement.

Already using solid customer retention skills and seeking continuous improvement for you and your team? We can teach you the best practices to gain an edge over the competition.

Here's A Free Lesson From Ali:

Don't Miss Out!

These six live virtual sessions with Ali Cudby will walk you through the steps you need to activate customer retention and long-term loyalty.

What You'll Get

Six weekly live virtual calls with Ali Cudby to walk through the steps you need to activate customer retention and long-term loyalty.

Six live virtual Q&A Sessions

Recordings of the calls - yours to keep!

Two 1:1 live virtual strategy sessions with Ali to apply what you’ve learned to your unique business environment

Access to a proven “fast action” formula to drive revenue

Easy-to-use exercises to convert lessons in loyalty into real world outcomes

Worksheets, resources, and more!

Course Overview

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About Ali

Ali has been helping companies improve customer retention for a long time. From books to bras to business – oh my! Here are just a few key highlights:

Ali Cudby wrote the book on customer experience – literally. The author of the #1 bestselling book, Keep Your Customers, Ali brings a proven methodology for successful customer loyalty and retention to clients around the globe.

Ali honed her approach to customer experience at her company, Fab Foundations, where she created the world’s leading bra fitting training and certification program. Ali has worked with lingerie companies on six continents to develop innovative systems for retention and growth.

From Fortune 500 to pre-revenue start-ups, Ali has spent 20 years refining her craft. Ali first cut her teeth in the world of customer experience after graduating from Wharton Business School and joining The New York Times Company’s corporate planning group. She also had stints in strategic marketing at the Golf Digest Magazine Group and Animal Planet TV Network before opening her own shop, where she focuses on making a difference for small to mid-sized companies.

Now, Ali teaches Entrepreneurship and Innovation at Purdue University and works with clients worldwide to incorporate her innovative customer loyalty and retention strategies through her company Your Iconic Brand.


Enrollment in the live experience is $3,750.

Grab your one-time loyalty bonus by joining in the launch, and reserve your seat for just $1,875!

Code: loyalty2020

Need three or more seats? Let's connect for bulk pricing or private cohort options. Email Ali here.